🧾 TERMS AND CONDITIONS

Effective Date: 23 OCT 2025
Last Updated: 23 OCT 2025

Welcome to TSE Industries Pvt Ltd (“Company”, “we”, “our”, “us”).
These Terms and Conditions (“Terms”) govern your use of our website https://tseofficial.com (“Website”) and any purchases, services, or interactions you have with us. By accessing or using our Website, you agree to comply with these Terms. If you do not agree, please do not use our Website.

1. Company Information

TSE Industries Pvt Ltd
Registered Address: Beside Over Head Bridge Nishatabad, Sheikhupura Road, Faisalabad, Pakistan
Registered under the Companies Act, Pakistan.

2. Use of Website

• You must be at least 18 years old to use this Website or make a purchase.
• You agree to use this Website for lawful purposes only and not to engage in any activity that may harm, disable, or impair the Website or our services.
• You may not reproduce, duplicate, copy, sell, or exploit any portion of the Website or its content without our written permission.

3. Account Registration

• Users may create an account for order tracking, device monitoring, and home automation control.
• You are responsible for maintaining the confidentiality of your account and password.
• TSE Industries Pvt Ltd shall not be liable for any unauthorized access to your account.

4. Products and Services

• We manufacture and sell AI geysers, home automation devices, electronic gadgets, and elevators.
• Product images and descriptions are provided for general reference; actual specifications may vary slightly due to product updates.
• We reserve the right to modify, discontinue, or update products at any time without notice.

5. Orders and Payments

• All prices are displayed in Pakistani Rupees (PKR).
• We accept bank transfers, debit cards, and credit cards.
• Orders are confirmed only after full payment is received unless otherwise stated.
• TSE Industries Pvt Ltd reserves the right to refuse or cancel any order for reasons such as product unavailability, pricing errors, or suspected fraud.

6. Shipping and Delivery

• Currently, we deliver within Pakistan only.
• Delivery timelines may vary depending on product type and location.
• TSE Industries Pvt Ltd is not liable for delays caused by courier services, customs, or other factors beyond our control.

7. Installation and After-Sales Service

• We provide free after-sales service for one (1) year from the date of purchase.
• Any repairs, component replacements, or services after the warranty period will be charged according to current service rates.

8. Intellectual Property

• All Website content, including text, graphics, logos, designs, product names, and trademarks, are the property of TSE Industries Pvt Ltd.
• Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.

9. Limitation of Liability

• TSE Industries Pvt Ltd shall not be liable for any indirect, incidental, or consequential damages arising out of your use or inability to use the Website or products.
• Our total liability shall not exceed the amount you paid for the specific product or service.

10. Governing Law and Dispute Resolution

• These Terms are governed by the laws of Pakistan.
• Any disputes arising from these Terms or your use of our Website shall be subject to the exclusive jurisdiction of the courts of Pakistan.

11. Changes to Terms

We may revise these Terms at any time without prior notice. Updated versions will be posted on this page with the revised date. Continued use of our Website after such changes constitutes your acceptance of the new Terms.

12. Contact Information

For questions about these Terms and Conditions, please contact:
📧 tse@tseofficial.com
📍 TSE Industries Pvt Ltd, Beside Over Head Bridge Nishatabad, Sheikhupura Road, Faisalabad, Pakistan